If you’ve been involved in a road accident in South Africa, you may be eligible to claim compensation from the Road Accident Fund (RAF). The RAF provides financial relief to victims of road accidents for injuries, loss of support, or medical expenses. This guide will help you navigate the claims process effectively.

Contents

Step 1: Gather Required Documents

Before submitting a claim, it is crucial to collect all necessary documents to improve your chances of a successful claim. The documents vary depending on the type of claim being submitted.

For Injury Claims:

Statutory Medical Report
Copies of all hospital and medical records
Statement of the amount being claimed
Certified copy of the claimant’s ID
Certified copy of the injured individual’s ID (if different from claimant)
Unabridged birth certificate (if a natural guardian is claiming for a minor)
Court order (if a legal guardian is claiming for a minor)
Official accident report docket and sketch plan
Consent for RAF to access medical and financial records
Power of attorney (if represented)
Affidavit
Any additional statements/documents

For General Damages:

Photographic evidence of injuries or scarring (if applicable)
RAF 4 form, completed according to AMA guidelines
Narrative test (if applicable)

For Loss of Earnings:

RAF 4 form (if applicable)
Employer’s certificate detailing employment, period of service, salary, career prospects, and retirement age
Proof of additional income (if applicable)
Tax records or a letter from SARS confirming non-registration for tax
Bank statements for three years before the accident
Payslips before and after the accident
Academic records
Medical reports proving temporary/permanent disability affecting earnings
Official documentation of compensation received from other sources
Confirmation of any disability grant
Compensation Fund award confirmation (if injured at work)

For Past Medical Expenses:

Itemized tax invoices from registered medical providers/hospitals
Proof of payment of medical expenses

For Death Claims:

Completed statutory medical report (if the deceased did not die at the scene)
Hospital and medical records (if applicable)
Certified copies of claimant’s ID, deceased’s ID, and dependents’ IDs
Death certificate (certified copy)
Unabridged birth certificate (if a guardian is claiming for a minor)
Court order (if a legal guardian is claiming for a minor)
Official accident report docket and sketch plan
Post-mortem/inquest report, charge sheet, or proof of death caused by the accident

For Funeral Expenses:

Tax invoice for funeral costs
Proof of payment for funeral expenses
Certified proof of relationship to the deceased (marriage certificate, unabridged birth certificate, or affidavit)

For Loss of Support:

Certified copy of marriage certificate/customary marriage proof/unabridged birth certificate
Affidavit confirming dependency on the deceased (if not married)
Employer’s certificate confirming deceased’s job, salary, and retirement age
Payslips of the deceased
Maintenance order (if applicable)
Tax records or SARS letter for deceased (or bank statements if tax records unavailable)
Proof of additional income (if applicable)
Copy of Liquidation and Distribution account (if applicable)
Employer’s certificate of surviving spouse’s employment details
Proof of guardianship (if claimant is not a biological parent)
Proof of academic registration for dependents

Step 2: Complete the Claim Form

Once all necessary documents are gathered, the claim must be completed using the prescribed statutory claim form:

Form 1: For claims arising before August 1, 2008
RAF 1: For claims from August 1, 2008, onward

The form captures details about the claimant, the vehicles and parties involved, the accident location, and the compensation sought. Drivers must also submit accident details on a statutory accident report form (Form 3 for accidents before August 1, 2008, and RAF 3 for accidents after August 1, 2008).

Ensure all documents are correctly filled out and make copies to avoid delays. If claiming for general damages after July 31, 2008, a Serious Injury Assessment Report (RAF 4) is required.

Step 3: Submit Your Road Accident Fund Claim

After completing the forms and gathering all documents, submit your claim in hard copy. Faxed documents require original copies to be submitted later, and email submissions are not accepted.

The RAF will assess:

Whether the claim is valid (i.e., did an accident occur, does it comply with statutory requirements, was it filed on time?).
The merits of the case (i.e., degree of negligence or fault of the parties involved).
The quantum or amount of compensation due.

If a claim is incomplete, the RAF will return it for the claimant to resubmit with the missing documents.

Step 4: Follow Up on Your Claim

To ensure your claim is being processed correctly, contact the RAF for updates and to confirm document submission.

By following these steps, you can ensure a smoother claims process and improve your chances of receiving fair compensation from the Road Accident Fund. If necessary, seek legal advice to navigate complex claims or disputes effectively.