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EducationNSFAS

NSFAS Scam Alert: How to Protect Yourself from Fraudulent SMS and Emails

Last updated: December 5, 2025 10:34 am
Karabo Makodi
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NSFAS Scam Alert: How to Protect Yourself from Fraudulent SMS and Emails
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In the last few months, scammers have targeted South African students who receive funding through the National Student Financial Aid Scheme(NSFAS). Scammers are increasingly using fraudulent SMS messages, fake social media accounts, phishing emails and phony email addresses to try and trick students into divulging personal and financial data. These scams are not only dangerous, but they can also have serious financial implications.

Contents
  • What are NSFAS Scams?
  • What to Look for in NSFAS Scams
  • How to protect yourself from NSFAS scams
  • What NSFAS is doing to combat scams

Here is how to identify NSFAS scam alerts and provide you with practical tips to help you avoid falling victim to them.

What are NSFAS Scams?

NSFAS scams consist of fraudulent messages, usually sent via email, SMS, or social media, from people posing as NSFAS officials. Scammers pretend to be NSFAS officials and offer financial aid to students, grant applications, or verification requests, but they are only trying to steal sensitive information. The scammers may ask you for your passwords, banking information, or ID number.

Scammers use scare tactics to create a false sense of urgency. They may threaten you with cancellation of your funds if you don’t act immediately. It is important to know what to look out for and how you can spot fraudsters to keep your information secure.

What to Look for in NSFAS Scams

It’s not always easy to recognize NSFAS scams, but you can look out for some red flags. Checking unexpected messages is important.

1. Unofficial and Suspicious Websites

Scammers include links that look like the official NSFAS website but are actually fake. It may be the same URL as NSFAS, but it could have slight differences such as extra letters or a different domain. If in doubt, enter the NSFAS official website URL directly into your web browser: www.nsfas.org.za.

2. Requests For Personal Information

NSFAS never requests sensitive information such as your bank account number, password, or identification numbers through an unsolicited email. This is a sign that someone wants to steal your personal information. Never reply to such requests.

3. Messages sent by Unknown Senders

You should be cautious if an email or text message comes from a number you do not recognize or a different email address, even if it claims to come from NSFAS. The official NSFAS email will always be sent from the nsfas.org.zadomain. Do not open the email if the sender’s address is suspicious.

4. Urgent, Threatening and Urgent Language

Fraudsters will often use threatening language to get you to act quickly. You may be told that your funds are at risk, or you must verify your information immediately. NSFAS never uses these types of scare tactics. Verify the message carefully before acting.

5. Offers that are Too Good to be True

Scammers will promise you huge sums of cash or exclusive deals that seem too good to believe. It’s a scam if the offer seems too good to be true. NSFAS never makes such offers through unsolicited communication.

How to protect yourself from NSFAS scams

You can protect yourself by taking a few simple steps. Here are some tips to keep you safe.

1. Always Verify Communications

Verify the authenticity of any unexpected messages you receive from someone who claims to be NSFAS. NSFAS can be contacted directly through their website or customer support channels. Do not reply to the message or contact the sender using the information provided.

2. Avoid clicking on suspicious links

Click on links only if you are sure that the source of the message is legit. Scammers use these links often to steal your personal data. If you are unsure, enter the official NSFAS website address in your browser to access your account.

3. Do not share personal information online

Be careful what you post on social media platforms and other online platforms. Scammers can use the information you have posted to create their scams. Make sure to your financial and personal information by following these steps.

4. Report Suspicious Activity

Report any suspicious messages immediately. NSFAS offers a fraud reporting hotline, 0800 007 396. You can use this number to report any fraudulent activities. If you believe you have been targeted, you can contact the South African Police Service or the Department of Higher Education and Training.

5. Monitor Your Accounts

Watch your NSFAS and bank statements closely for any suspicious activity. Contact your bank immediately if you see anything suspicious.

What NSFAS is doing to combat scams

NSFAS has taken proactive steps to educate its students about the scams. They have launched awareness campaigns and provided resources on their site to help students recognize fraudulent communications. They have also stepped up security to protect student data.

NSFAS works with South African law-enforcement agencies to find and prosecute scammers. Your vigilance will help you to avoid falling victim to such fraudulent schemes.

NSFAS SCAM ALERT: Keep alert and stay safe

NSFAS scams are on the rise, so it is important for students to remain vigilant. You can avoid becoming a scam victim by recognizing warning signs and taking steps to protect yourself. NSFAS never requests sensitive information through unsolicited emails.

Report fraud to NSFAS immediately if you receive any suspicious messages. Spread the word about NSFAS scams to protect others.

ALSO READ: NSFAS Confirms 2025 Pass Rate Requirements for Student Funding

TAGGED:NSFAS fraudNSFAS phishingNSFAS scam alertNSFAS securityprotect personal informationscam prevention
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