How to Check Your Pick n Pay Smart Shopper Points Online

Pick n Pay’s Smart Shopper programme is one of South Africa’s most popular loyalty rewards systems. It allows shoppers to earn points every time they swipe their Smart Shopper card. These points can then be used to get discounts on groceries, redeem airtime, or purchase data.

To truly maximise these benefits, it’s essential to check your Pick n Pay Smart Shopper points online regularly. Whether you’re on your phone, desktop, or even WhatsApp, Pick n Pay has made it simple to track your rewards anytime, anywhere.

Planning to shop at Jet? Don’t miss our guide on the Jet Lay‑By Policy 2025: Key Terms & What You Must Know.

Why You Should Check Your Pick n Pay Smart Shopper Points Online

Regularly checking your points helps you keep track of how much you’ve earned, see what’s about to expire, and ensure you never miss a reward. With points expiring 12 months after earning them, it’s important to stay updated.

Use the Pick n Pay Website to Check Your Smart Shopper Points

One of the easiest ways to check your balance is through the official Smart Shopper portal.

Steps to follow:

1. Visit https://smartshopper.pnp.co.za
2. Log in using your phone number, email, or Smart Shopper card number
3. Your points balance appears on your dashboard

Tip: If you don’t see your points, your card may not be linked. Go to your account settings and update your card details.

How to Check Your Smart Shopper Points via the Pick n Pay App

Prefer using your smartphone? The Pick n Pay asap! & Smart Shopper app is a convenient choice.

Here’s how:

• Download the app from Google Play or the Apple App Store
• Log in with your card or phone number
• Go to the “Smart Shopper” section

You’ll immediately see your points balance. The app also acts as a digital card and allows you to redeem rewards with a tap.

Check Your Points Using WhatsApp

For quick, mobile-friendly access, you can check your points through WhatsApp.

Follow these steps:

• Save the number +27 60 070 3037
• Send “Hi” on WhatsApp
• Follow the prompts to select the option for checking your points

It’s fast, simple, and doesn’t require an app or browser.

How to Use SMS to Check Your Smart Shopper Points

If you’re not connected to the internet, SMS is another simple solution.

Steps:

• Dial *134*930*[your card number]#
• You’ll get a reply with your points balance

Please note that standard network SMS charges may apply.

Benefits of Tracking Your Smart Shopper Points

Knowing your balance helps you plan your shopping. You can:

• Redeem points for airtime, data, or discounts
• Shop during double points promotions
• Keep your balance from expiring

Need to keep your number but change your SIM? Read our step-by-step guide on how to do a SIM swap on MTN

How to Link Your Smart Shopper Card Online

To ensure your points sync correctly, always link your card to your online profile.

Do this by:

• Logging into the Smart Shopper portal or app
• Going to your account settings
• Entering your card number

Once linked, all purchases and points will update automatically.

What to Do if Your Points Don’t Reflect

If you’ve shopped but don’t see any new points:

• Check if your card was scanned or entered at checkout
• Ensure your card is correctly linked to your online profile
• Contact Pick n Pay customer service for help

Redeem Your Points Before They Expire

Smart Shopper points are valid for 12 months. After that, they fall away.

To avoid this:

• Check your balance monthly
• Redeem points for discounts or airtime regularly
• Watch out for notifications about expiring points

Bonus Tips to Make the Most of Your Smart Shopper Rewards

• Use the app as your digital card to save time at checkout
• Enable notifications for personalised deals and points updates
• Shop during bonus promotions to earn extra points
• Combine your rewards with weekly deals to save more

Unsure about the validity of your paperwork? Find out how long certified documents last and when you may need to renew them.

It’s never been easier to check your Pick n Pay Smart Shopper points online. Whether you use the website, app, WhatsApp, or SMS, you’re always just a few clicks away from seeing your balance.

By checking your points regularly, linking your card online, and redeeming before expiry, you’ll get the most value from the Smart Shopper programme.