These South African Banks Make Applying for Smart ID Cards and Passports Easier in 2025
Thanks to South Africa’s ongoing partnership between the Department of Home Affairs (DHA) and major banks, applying for your smart ID card or passport in 2025 is more accessible and convenient than ever before. With 30 bank branches across the country already offering these services — and 20 more in the pipeline — South Africans can skip long queues at Home Affairs offices and instead get their documents at select bank locations.
Introduced through the e-Home Affairs platform, this service allows users to complete ID and passport applications online, upload supporting documents, and schedule an appointment at a participating bank branch to capture biometrics. Collection is just as easy — once your smart ID or passport is ready, you simply return to the same branch to collect it.
RELATED: South Africa to Phase Out Green ID Books: Smart ID Rollout Accelerates
Banks Offering Smart ID and Passport Services in 2025
Here is the full list of South African banks currently offering smart ID and passport services, along with their branch locations and contact details:
Home Affairs Bank Branches
| Bank | Address | Contact Number |
|---|---|---|
| Standard Bank (9) | ||
| Standard Bank Kathu Mall | Shop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg | 053 723 9610 |
| Standard Bank Centurion | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre | 012 671 4042 |
| Standard Bank Killarney Mall | Killarney Mall, Riviera Rd, Killarney, Johannesburg | 011 486 0002 |
| Standard Bank Kingsmead | 1 Kingsmead Way, Durban | 031 308 7900 |
| Standard Bank Jubilee Mall | Shop 47 Jubilee Mall, Jubilee & Harry Gwala Road, Temba Hammanskraal | 011 351 7814 |
| Standard Bank Canal Walk | Shop 599, Canal Walk Shopping Center, Century Blvd, Century City | 021 529 8216 |
| Standard Bank Mitchell’s Plain Promenade | Corner AZ Berman & Morgenster Road, Mitchell’s Plain | 0860 123 000 |
| Standard Bank Simmonds Street | 5 Simmonds St, Selby, Johannesburg | 011 631 1624 / 011 639 4205 |
| Standard Bank Newton Park | 1 Pickering St Newton Park, Port Elizabeth | 041 404 8319 |
| FNB (7) | ||
| FNB Burgersfort | Shop 55 Twin City Complex, Dirk Winterbach Street, Burgersfort | 072 457 8619 / 013 216 0098 |
| FNB Centurion Lifestyle Centre | Cnr Lenchen and Old Johannesburg Rd, Centurion | 066 460 0530 / 012 653 2661 |
| FNB Cornubia | Shop U56, Cornubia Boulevard, Cnr N2 & M41, Durban | 031 308 7900 |
| FNB Glen Shopping Centre | Shop U2, The Glen Shopping Centre, Glenvista | 061 495 4441 |
| FNB Greenpoint | Shop 1 & 2, ERF 176300, Media Quarter, Somerset Rd, Greenpoint | 087 345 6090 |
| FNB Lynwood | Shop L04, Upper Level, Cnr Simon Vermooten & Lynnwood Rd, Pretoria | 066 460 0130 |
| FNB Merchant Place | 4 Merchant Place, Rivonia & Freedman Dr, Sandton | 066 290 3307 |
| Nedbank (6) | ||
| Nedbank Arcadia | Shop 25, Nedbank Plaza, Beatrix Street, Arcadia | 066 460 0122 |
| Nedbank Constantia Kloof | 16 Constantia Blvd, Roodepoort | 011 639 4208 |
| Nedbank Durban North | 57 Adelaide Tambo Drive, Durban North | 080 055 5111 |
| Nedbank Nelspruit (Temp Closed) | Shop 65 The Crossing Shopping Centre, Samora Machel Dr, Nelspruit | 081 336 5941 |
| Nedbank Rivonia | 135 Rivonia Road, Sandown, Sandton | 066 290 3257 |
| Nedbank St George’s Mall | Shop 3 The Box, St Georges Mall, Riebeeck St | 0800 555 111 |
| Absa (6) | ||
| Absa Centurion Lifestyle Centre | Shop 36, Lenchen & Old Johannesburg Rd, Centurion | 066 460 0356 |
| Absa Key West Krugersdorp | Shop 80 Key West Centre, Paardekraal & Viljoen St, Krugersdorp | 079 900 6457 |
| Absa Sandton City Mall | Cnr Rivonia Road and 5th Street, Sandton | 066 290 3314 |
| Absa Towers North | Commissioner & Troye St, Johannesburg | 011 350 4111 |
| Absa Port Elizabeth | 682 Cnr Bagshaw & Govan Mbeki Avenue, PE | 041 404 8319 |
| Absa Stellenbosch | 18 Plein St, Stellenbosch Central | 021 809 2311 |
| Discovery Bank (1) | ||
| Discovery Bank Head Office | 1 Discovery Place, Rivonia Rd & Katherine St, Sandton | 0860 998 877 |
| Investec (1) | ||
| Investec Bank Sandown | 100 Grayston Dr, Sandown, Sandton | 011 286 7000 |
How It Works
- Register on the e-Home Affairs website.
- Complete your application online.
- Upload supporting documents and pay via your banking portal.
- Book an appointment at a participating bank branch.
- Capture biometrics and submit original documents at your appointment.
- Collect your ID or passport at the same branch once it’s ready.
Final Thoughts
In 2025, South Africans have more efficient and accessible options to apply for smart ID cards and passports, thanks to these 30 banking branches. While expansion is still ongoing, it’s a promising move towards modernised and hassle-free government services — right where you bank.
Also read: How to Get a Smart ID or Renew Your Passport at a Bank – Step-by-Step Guide
