Wednesday, 22 Oct 2025
  • Calculators
  • My Feed
  • My Interests
  • My Saves
SUBSCRIBE
gauteng-news-logo-2025 gauteng-news-logo-2025
  • Lifestyle
  • Entertainment
    Entertainment
    Movie reviews, TV scoops, viral moments — your daily dose of fun and pop culture.
    Show More
    Top News
    groceries
    Grocery Shopping Hacks: How To Spend Less Money on Your Groceries
    June 7, 2024
    Shweshwe Traditional Dresses: Top 20 Picks for 2024
    Shweshwe Traditional Dresses: Top 20 Picks for 2024
    July 18, 2024
    Janet Jackson Withdraws from DStv Delicious Festival Following Brother’s Death
    Janet Jackson Withdraws from DStv Delicious Festival Following Brother’s Death
    September 18, 2024
    Latest News
    Hey Neighbour Fans Frustrated Over Delayed Ticket Refunds
    October 22, 2025
    Celebrity News: Somizi Denies Owning Company Accused of Unpaid Staff Salaries
    October 22, 2025
    DStv Open Time Weekend Announced with Free Access to DStv Premium
    October 21, 2025
    Celebrity News: Tebogo G Mashego Apologises to DJ Maphorisa and Other Artists
    October 21, 2025
  • Sports
    Sports
    Comprehensive coverage of all your favourite sports — from football to athletics.
    Show More
    Top News
    africa cup of nations semi finals
    Africa Cup of Nations: AFCON 2024 Semifinals Fixtures to Watch
    February 7, 2024
    kaizer chiefs news: bruce bvuma
    Latest Kaizer Chiefs News: Chiefs Keeper Bruce Bvuma Unfazed by Contract Situation
    February 8, 2024
    AFCON Semi-Final
    AFCON Semi-Final Heartbreak for South Africa as Nigeria Clinches Victory
    February 8, 2024
    Latest News
    Banyana Banyana vs DR Congo: Four Stars and Coach Missing for WAFCON Qualifiers
    October 22, 2025
    Betway Premiership: Chiefs, Pirates and Stellies Set for Wednesday Night Clash
    October 22, 2025
    Bongani Zungu Calls Bernard Parker a Liar in Explosive Instagram Post
    October 22, 2025
    CAF Awards: 3 PSL Clubs Nominated for CAF Club of The Year
    October 22, 2025
  • Finance
    Finance
    Smart money moves, personal finance tips, and SA’s financial pulse.
    Show More
    Top News
    how to register your car on bolt
    Super Quick Guide on How to Register Your Car on Bolt or Uber in 2024
    February 29, 2024
    Capitec Bank
    How To Download the Capitec App in 2024
    March 5, 2024
    National Minimum Wage
    Unpacking The Impact Of the National Minimum Wage Increase In 2024
    February 7, 2024
    Latest News
    Warning: Taxi Operators Hijacking Motorists in Extortion Scheme
    October 15, 2025
    Ex-Bank Worker Accused of Using Client Info for Fake Loan Applications
    September 25, 2025
    Repo Rate Remains Unchanged, Meeting Economist Expectations
    September 19, 2025
    Repo Rate Cut: A Welcome Move Due to Stable Rand and Improved Economic Outlook
    September 8, 2025
  • Politics
    Politics
    Stay informed with the latest political news and updates from South Africa and around the globe. This category dives deep into government policies, elections, political…
    Show More
    Top News
    The Political Parties of South Africa: A Guide for the Upcoming Elections
    The Political Parties of South Africa: A Guide for the Upcoming Elections
    February 20, 2024
    South African Political Rallies
    South African Political Rallies: Parties, Issues, and Election Hype
    February 27, 2024
    African National Congress
    African National Congress (ANC): From Liberation Movement to Governing Party in South Africa
    February 16, 2024
    Latest News
    Good-Bosa-Rise Mzansi Merger: What It Means for SA’s 2026 Coalition Politics
    October 6, 2025
    2026 Local Government Elections: IEC Registers 13 New Political Parties in Just One Month
    August 27, 2025
    Local Government Elections Set to Take Place Between November 2026 and January 2027
    August 27, 2025
    DA Claims US Rejected Ramaphosa’s Special Envoy Mcebisi Jonas
    July 16, 2025
  • Motoring
    Motoring
    Explore everything about cars in this dedicated category! From the latest vehicle launches and expert reviews to maintenance tips, industry news, and car-buying advice, we’ve…
    Show More
    Top News
    petrol price decrease
    Petrol Price Decrease for September 2024 
    August 31, 2024
    Balloon Payment Unpacked Why You Pay for Balloon on Your Car
    Balloon Payment Unpacked: Why You Pay for Balloon on Your Car
    September 24, 2024
    Vehicle Hijacking Surge in SA: Cars and Areas Most Targeted by Criminals
    October 25, 2024
    Latest News
    Drinking and Driving in South Africa: How Many Drinks Are Legally Allowed?
    October 20, 2025
    Petrol Price Relief on the Horizon as Global Oil Prices Slide
    October 20, 2025
    Cost to Drive From Joburg to Durban at R21/Litre — What Road-Trippers Can Expect to Pay
    October 17, 2025
    What to Know About Free Temporary Driving Licences
    October 17, 2025
  • Tech
    Tech
    Gadgets, apps, trends, and tips — decoding tech for the everyday reader.
    Show More
    Top News
    AI Expo Africa
    AI Expo Africa: A Brilliant Technological Showcase
    November 3, 2023
    Capitec Bank
    How To Download the Capitec App in 2024
    March 5, 2024
    South Africa's Unemployment
    Can AI Solve South Africa’s Unemployment Problem?
    April 23, 2024
    Latest News
    WhatsApp to Introduce Ads: What You Need to Know About the Upcoming Change
    June 20, 2025
    Donald Trump Unveils New Gold Smartphone ‘Made Entirely in the US’
    June 18, 2025
    Why Does Mobile Data Expire in South Africa? MPs Demand Answers from Network Providers
    June 17, 2025
    South Africans Should Say Goodbye to Bank Cards: Embrace Virtual Cards and Tap-to-Pay Wallets
    June 10, 2025
  • Travel & Leisure
  • Weather
  • Tenders
  • Zodiac Signs
  • Jobs
  • Government Jobs
  • Private Sector Jobs
  • Bursary
  • Internships
  • NSFAS
  • Lotto
  • Daily Lotto
  • Lottery
  • Lotto Plus 1
  • Lotto Plus 2
  • Lotto Tools
Breaking News
Police Clash: SAPS vs JMPD in Gauteng – Metro Cops Arrested
Senzo Mchunu Cites ‘Dangerous Man’ Matlala’s Affidavit in His Defense
Northcliff Hotel Denies Lerato Kganyago Links in Madlanga Commission
Witness A Reveals Details of Katiso Molefe’s 2024 Arrest at Madlanga Commission
Body Found in Maize Meal Sack Near Boksburg East Railway Station
Font ResizerAa
Gauteng.NewsGauteng.News
Search
  • Home
  • Lifestyle
    • Attractions & Experiences
    • Leisure
    • Gauteng Eats
    • GP Loves Kids
  • Motoring
  • Finance
    • Currency Conversion
  • Jobs
    • Government Jobs
    • Private Sector Jobs
  • Sports
    • Soccer
    • Rugby
    • Netball
    • Cricket
  • Entertainment
  • Politics
    • Local Politics
    • International Politics
  • Tech
  • Grants
    • SASSA
    • NSFAS
    • UIF
    • Business Grants
  • Lotto
    • Daily Lotto
    • Lotto Plus 1
    • Lotto Plus 2
    • Powerball
  • Weather
Have an existing account? Sign In
Follow US
© 2025 Gauteng.News . All Rights Reserved.

Site Navigation: Home » Entertainment » Events

Events

Hey Neighbour Fans Frustrated Over Delayed Ticket Refunds

Last updated: October 22, 2025 3:08 pm
Karabo Makodi
43 Views
5 Min Read
Share
Hey Neighbour Fans Frustrated Over Delayed Ticket Refunds
Image: Hypress Live
SHARE

South African music lovers who purchased tickets for the much-anticipated Hey Neighbour festival are growing increasingly frustrated over long-overdue Hey Neighbour ticket refunds. Despite promises from the organisers, many fans say they have yet to receive their money back, and communication has been nearly non-existent.

Contents
  • Festival Promised Big Names, Then Went Silent
  • Hey Neighbour Ticket Refunds Delayed, Fans Speak Out
  • Silence Fuels Anger Among Ticketholders
  • Social Media Complaints and Legal Action Rising
  • Organisers Urged to Break the Silence
  • What Comes Next for Hey Neighbour?
  • Ticketholders Deserve Answers

Festival Promised Big Names, Then Went Silent

Organised by Glen 21 Entertainment, Hey Neighbour made a bold entrance onto the South African music scene in 2023. That year, it featured heavy-hitters like Kendrick Lamar and H.E.R., creating a loyal following that eagerly awaited the next edition.

For upcoming events in Gauteng, check out our full guide to Johannesburg Pride 2025: Tickets, Dates & Event Info.

In March 2024, the organisers excitedly announced that global superstar Doja Cat would headline the next edition, scheduled for August 2025. This announcement led many, including fans like Luthando Maphanga, to quickly secure tickets.

@luthandomaphanga6

@HeyNeighbourFest just do the right thing please

♬ original sound – Luthando Maphanga

However, cracks began to appear just months later. First, the festival was scaled down from three days to two. Then, in July, it was postponed to December — without confirming specific dates.

Hey Neighbour Ticket Refunds Delayed, Fans Speak Out

The sudden rescheduling caused many to lose faith. “That’s where I was like, ‘actually, I don’t want to do this anymore’,” said Maphanga, who spent R3 198 on two tickets. He followed the refund instructions given by the organisers — entering his banking details and avoiding the festival wallet option as advised.

Despite following the process, he has not received his refund. “The ticket said ‘refunded’, but I haven’t received the money,” he said. Even after checking with his bank, there was no sign of the funds.

@sboshmafu

What a saga

♬ original sound – Sibongile Mafu

Silence Fuels Anger Among Ticketholders

What’s infuriating fans even more is the silence from the organisers. The Hey Neighbour website has been taken down, and Glen Netshipise, head of Glen 21 Entertainment, has declined to give any interviews.

“Maybe business didn’t go well, just be honest with people,” Maphanga told The Citizen. “But don’t be silent and shut down your website.”

On 30 September, the organisers finally announced that the festival was officially cancelled. Ironically, this was the same day they had promised to announce the rescheduled December date. The cancellation notice promised refunds by 10 October, but by late October, most ticketholders still hadn’t received any money.

Social Media Complaints and Legal Action Rising

Social media platforms like TikTok and X (formerly Twitter) have become echo chambers for growing frustrations. Many users are sharing similar experiences, stating they followed the refund process but have received nothing.

A few have claimed to receive refunds earlier in the year, but most are sceptical. “If there’s 100 of us who haven’t received a refund, only five people might have been paid,” Maphanga speculated.

The situation has now reached a boiling point. Some ticketholders are taking legal action. One TikTok user recently shared that she had gone to court to try and recover a R10 000 refund from the festival. Others are suggesting forming group chats to organise complaints or class-action-style responses.

Check out our article on Dvsn to Headline Once Upon a Time in Joburg for all the exciting details!

@mec00lerthanu

@HeyNeighbourFest YOU POES THIS IS CRITICAL! I AM LITERALLY A STUDENT WITH EXAM SEASON COMING UP ! PLEASE ABIDE BY THE TERMS YOU SET- IT IS WELL OVER THE 10th OF OCTOBER WE HAVE BEEN WAITING ON YOUR REFUNDS FOR 4 MONTHS‼️ PLEASE JUST GIVE US OUR MONEY!‼️😡 #PAYBACKMAKHE #tiktoksouthafrica #viral #heyneighbourfest #scammers

♬ original sound – mali

Organisers Urged to Break the Silence

Fans aren’t demanding miracles; they just want transparency. Maphanga said, “The best thing Glen can do is to release a statement and tell us that ‘I don’t have money but I’m working on getting it’.”

Many agree that even a message of intent would be better than the current wall of silence. Without communication, trust continues to erode.

What Comes Next for Hey Neighbour?

The Hey Neighbour brand was poised to become one of South Africa’s standout music festivals. With its international lineup and early promise, it had fans rallying behind it in hope.

But unless organisers act swiftly, by issuing refunds, communicating clearly, and addressing complaints, the festival’s future could be permanently damaged. Legal action, negative press, and public outcry have already left a mark.

Ticketholders Deserve Answers

As Hey Neighbour ticket refunds remain unpaid and silence from the organisers continues, fans are left disillusioned. What began as a celebration of music and culture has now turned into a cautionary tale.

Read more about the Hey Neighbour Festival 2025 cancellation and ongoing refund delays here.

TAGGED:EntertainmentEventsGauteng Eventsnews
Share This Article
Email Copy Link Print
Previous Article Betway Premiership Preview Betway Premiership: Chiefs, Pirates and Stellies Set for Wednesday Night Clash
Next Article Banyana Banyana vs DR Congo Four Stars and Coach Missing for WAFCON Qualifiers Banyana Banyana vs DR Congo: Four Stars and Coach Missing for WAFCON Qualifiers
Leave a Comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Gauteng Events

Hey Neighbour Fans Frustrated Over Delayed Ticket Refunds

Hey Neighbour Fans Frustrated Over Delayed Ticket Refunds

October 22, 2025
Johannesburg Pride 2025: Tickets, Dates & Event Info

Johannesburg Pride 2025: Tickets, Dates & Event Info

October 15, 2025
Brazil Fest 2025: Where Culture Meets Car Culture

Brazil Fest 2025: Where Culture Meets Car Culture

October 15, 2025
Travis Scott Rocks Johannesburg: Fans Rave Despite Delays

Travis Scott Rocks Johannesburg: Fans Rave Despite Delays

October 13, 2025
Dvsn to Headline Once Upon a Time in Joburg

Dvsn to Headline Once Upon a Time in Joburg

October 10, 2025
- Advertisement -
Ad image

Your Trusted Source for Accurate and Timely Updates!

Our commitment to accuracy, impartiality, and delivering breaking news as it happens has earned us the trust of a vast audience. Stay ahead with real-time updates on the latest events, trends.
FacebookLike
XFollow

You Might Also Like

Gauteng's Summer Events
LifestyleEventsMain Feature

Gauteng’s Summer Events Drive Tourism Growth and Revenue

October 23, 2024
Weekly Gig Guide for Upcoming Events in Gauteng
EventsAttractions and ExperiencesEntertainmentLeisureLifestyleTravel & Leisure

Weekly Gig Guide for Upcoming Events in Gauteng: 4 – 10 November 2024

November 4, 2024
Latest News (22 October 2025)
NewsFeatured

Latest News Round-up: 13 October 2025

October 13, 2025
Experience the Magic of Music at the Standard Bank Joy of Jazz Festival
Events

Experience the Magic of Music at the Standard Bank Joy of Jazz Festival

August 27, 2025
gauteng-news-logo-2025 gauteng-news-logo-2025

About US

Stay informed on the news impacting Gauteng and South Africa. Gauteng.News covers politics, finance, lifestyle, events, and essential updates.

Your reliable source for 24/7 news in Gauteng.

About
  • Home
  • Privacy Policy
  • Newsletter
  • Sponsored Posts
  • Contact us
Useful Tools
  • PAYE & UIF Calculator
  • Rent vs Buying Calculator
  • Grocery Calculator
  • Car Affordability Calculator
  • Salary Estimator Calculator
  • Fuel Cost Calculator
  • Salary Calculator
  • Inflation Calculator
© 2025 Gauteng.News
All Rights Reserved.
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?