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    It all started with a simple concept: using technology to make our neighbourhoods more secure. What began in Johannesburg as a community effort to combat crime by using private CCTV cameras is now a highly contentious debate. The City of Johannesburg has passed a CCTV by-law that requires businesses and private citizens to register CCTV cameras that monitor public areas. The city claims that the measure is to ensure legal compliance and protect privacy. However, critics are concerned it could do more harm than any good.

    It’s common to see CCTV cameras mounted on lampposts or walls in the busy streets of Randburg and Parkhurst. These cameras provide peace of mind for many. Under the new regulations, this comfort may come at a cost, with restrictions and red tape.

    What the CCTV By-Law Really Means

    The CCTV Camera Register By-Law is designed to align private surveillance with South African laws, namely the Protection of Personal Information Act. The idea is logical in theory: protect data, prevent misuse of cameras, and allow law enforcement to access footage via proper channels.

    In practice, however, these new requirements raise eyebrows.

    Residents and businesses must submit an application detailing the location, angles, and scope of every camera. Only law enforcement agencies with the proper authorization can request footage. Any footage shared without this framework, such as uploading videos to community WhatsApp groups, could lead to legal implications.

    The Real-World Concerns of Citizens

    1. The layers of bureaucracy

    According to Belinda Echeozonjoku a DA councillor, the by-law creates unnecessary complications. She said that the process was too complex for small businesses and residents. “You are talking about approvals, diagrams and legal terms that most people do not fully understand.”

    Even the active community policing forum feels blindsided. Volunteers from the local CPF say that they were not consulted prior to the passing of this law, despite their role in crime prevention.

    2. Financial Pressure

    Security systems can be expensive. The cost of CCTV systems could be prohibitive for some.

    Martin Williams is another councillor who noted that: “This may work in theory in affluent suburban areas, but it’s different in places like Rosettenville and Westbury.” Many people already struggle to pay their bills. “Now we ask them to pay to keep their family safe.”

    Thabo, an owner of a small Yeoville business, shared the same sentiment. “We already have load shedding and break-ins. Now they want us to register our cameras?” “I can’t get a response about potholes from the city!”

    3. Criminal Prevention at Risk

    The potential impact of the system on crime prevention is perhaps the most concerning. Since the early days of eBlockwatch, community-led platforms have relied on CCTV footage shared by users to help police deter crime and assist them.

    Andre Snyman, founder of eBlockwatch called the bylaw “abusive”. We’ve caught dozens of criminals thanks to someone who shared a live video. We have to wait until official channels are available? “That’s not the way you fight crime in Joburg.”

    The Privacy Perspective

    The by-law, from the perspective of the city, is a safety net. Sarah Wissler of ActionSA said, “It is not about controlling; it is about protecting the personal data of citizens.” In some cases, people’s photos have been posted online without their consent. “We have to draw the line somewhere.”

    She’s right, privacy is important. Johannesburg is one city where data misuse is a serious concern. Critics say this is a heavy-handed approach. It punishes the majority for trying to help due to the actions of few.

    Yusuf Abramjee is a veteran crime journalist, and activist and asked the question that many people are asking: “If I catch someone breaking into a neighbour’s home and share that footage with them, how can that be illegal?”

    A City Caught in the Middle

    The City of Johannesburg insists that the bylaw is in line with national law and best international practices. The City of Johannesburg argues that the by-law is a first step in creating a modern and accountable surveillance system. For many residents, it feels more like they are being policed rather than protected.

    The addition of layers of government supervision without consultation or clarity can feel like a slap to the face in a city with a fragile public trust.

    Where Do We Go From Here?

    Residents, activists and councillors call for revisions as the dust settles.

    Martin Williams suggests that a more flexible strategy is needed. “Let’s begin with incentives for registration, not penalties. Working with CPF groups is better than working against them. “Educate instead of forcing the public into silence.”

    Some people want to test pilot programs in some suburbs, so they can see what works. The key will be community engagement, transparency in communication and support for areas with low income.

    Reclaiming the Balance

    The new CCTV bylaw in Joburg has raised more questions than it has answered. The city wants to protect personal information and standardise surveillance. However, unintended consequences may set back community-driven efforts in crime prevention.

    The frontline for safety in this city is made up of real people like Thabo and Thuli as well as countless volunteers. Instead of ignoring their efforts, city officials should empower and embrace them.

    Johannesburg faces a challenge: how to protect and respect privacy without losing those who are responsible for safety in the first instance.

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