Essential Steps to Verify a Used Car’s Maintenance Records
Buying a used car in South Africa? Ensuring it has been well-maintained is crucial. Checking a car’s service history helps determine whether it has undergone regular maintenance, preventing costly surprises in the future. Here’s how to check a vehicle’s service records before purchasing.
1. Review the Service Book
Every car comes with a service book that records maintenance history. Check this for consistent service entries, including dates, mileage, and authorized service providers. If the service book is missing or incomplete, you’ll need alternative methods.
2. Use the Vehicle Identification Number (VIN)
The VIN (Vehicle Identification Number) is a unique 17-character code found on the dashboard or driver’s door frame. You can use this to access service history through:
- Dealership Networks – Contact the car’s manufacturer or authorized service centre to check records.
- Online Platforms – Websites like VinDocs or carVertical provide detailed reports, sometimes for a fee.
- AA AutoFacts Report – The Automobile Association of South Africa (AA) offers vehicle history reports, including service data and accident history.
3. Get a Professional Vehicle Inspection
If service records are incomplete, consider a third-party inspection to verify the car’s condition. Services like DEKRA, Bosch, or AA Vehicle Testing Centers can provide a detailed evaluation.
4. Contact Previous Owners or Service Providers
Reaching out to previous owners or service centres can help you confirm whether the car received regular maintenance.
5. Be Cautious of Incomplete or Fake Records
In South Africa, digitized service records are not always reliable, so cross-checking multiple sources is essential. If records seem inconsistent, proceed with caution.
Verifying a car’s service history before buying is vital for a safe and reliable purchase. Using the service book, VIN, and third-party verification ensures peace of mind when purchasing a used car in South Africa.
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