How to Check Your Pick n Pay Smart Shopper Points Balance Online

The Pick n Pay Smart Shopper programme allows South Africans to earn points for discounts, airtime, and data. To make the most of your rewards, it’s important to regularly check your Pick n Pay Smart Shopper points online.

Here’s a step-by-step guide with all the methods available in 2025.

What Is Pick n Pay Smart Shopper?

• Launched in 2011, Smart Shopper is Pick n Pay’s free loyalty rewards programme.
• You earn 1 point for every R2 spent at Pick n Pay stores nationwide.
• Points can be redeemed for grocery savings, prepaid airtime, or mobile data.

According to Pick n Pay, over 10 million active members used Smart Shopper in 2024.

ALSO READ: How to Register for Shoprite Xtra Savings on Your Phone

Why You Should Check Your Smart Shopper Points

Checking your points ensures you:

• Track rewards in real time
• Redeem before expiry (points expire after 12 months)
• Catch promotions and bonus points deals
• Avoid losing unused rewards

How to Check Your Pick n Pay Smart Shopper Points Online

You can check your balance using four methods:

1. Website
2. Mobile App
3. WhatsApp
4. SMS

Below, we break each one down.

1. Check via the Pick n Pay Website

Steps:

• Visit: https://smartshopper.pnp.co.za
• Log in using your cellphone number, email, or card number
• View your points on the dashboard

Tip: Link your card to your profile to avoid missing points.

2. Check via the Pick n Pay Smart Shopper App

The Pick n Pay asap! & Smart Shopper app provides real-time updates.

To use it:

• Download the app from Google Play or App Store
• Sign in using your card or phone number
• Tap the “Smart Shopper” tab to see your balance

App Benefits:

• Digital card for contactless scanning
• Redeem points directly for airtime or discounts
• Get instant notifications on points and promotions

3. Check Points Using WhatsApp

This is one of the quickest ways to check your balance.

Steps:

• Save the number +27 60 070 3037
• Send a WhatsApp message with “Hi”
• Follow the menu to view your Smart Shopper points

Perfect for mobile users on the go.

ALSO READ: Jet Lay‑By Policy 2025: Key Terms & What You Must Know

4. Check Your Smart Shopper Points via SMS

If you don’t have data or Wi-Fi, try SMS.

Steps:

• Dial: *134*930*[your card number]#
• You’ll receive your current balance via SMS

Standard USSD rates may apply depending on your mobile network.

Common Reasons Why Points Don’t Show

• Card not scanned at checkout
• Card not linked to your online profile
• Delay in system updates
• Profile contact details out of date

Fix this by logging in and updating your details online or on the app.

Tips to Maximise Your Smart Shopper Rewards

• Link your card to your app or web profile
• Redeem points monthly to avoid expiry
• Watch for bonus point promotions
• Use your points for airtime or data if not grocery shopping

Frequently Asked Questions (FAQs)

How do I check my Pick n Pay Smart Shopper points online?

Use the Pick n Pay website, mobile app, WhatsApp (+27 60 070 3037), or SMS (134930*CardNumber#).

Do Smart Shopper points expire?

Yes. Points expire 12 months after earning them.

Can I use Smart Shopper points online?

Yes, they can be applied at checkout on Pick n Pay’s website once your card is linked.

Can I redeem my points for airtime?

Yes, you can redeem for airtime or data through the app or at the till.

What happens if I forgot to swipe my card?

You may lose out on those points. Always make sure to scan your card or app barcode.

The Pick n Pay Smart Shopper programme offers real value — but only if you monitor and use your points regularly. With multiple easy ways to check your Pick n Pay Smart Shopper points online, there’s no excuse to let them expire.

Pro Tip: Link your card today and start tracking your rewards in real time.