Santaco Refutes Viral Claims of Banning Multiple Passengers in Private Vehicles

In recent days, viral claims have circulated on social media platforms, alleging that the South African National Taxi Council (SANTACO) has banned the use of private vehicles carrying multiple passengers. The claims have caused a stir, with many people questioning the legitimacy of these reports. However, the council has responded swiftly, categorically denying these allegations and condemning the spread of false information.

Santaco Responds to Viral Claims

SANTACO has firmly refuted the viral claims circulating on social media about restrictions on private vehicles. The claims suggested that Santaco had ordered private car owners to limit the number of passengers in their vehicles, even for family members, or risk their cars being damaged or burned. SANTACO spokesperson, Mmatshikhidi Rebecca Phala, dismissed these claims as “false and misleading.”

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Santaco’s Official Statement on the Matter

SANTACO took to various media platforms to make it clear that it had never issued such an instruction. According to Phala, the viral reports were misleading and did not represent the views or actions of the council. Phala said,

“We wish to place it on record that Santaco has never issued such a communication and has never imposed any mode of transport on the public.”

This strong statement aimed to put an end to the confusion and restore clarity.

The Role of Santaco in South Africa’s Transport Sector

SANTACO is a well-established organisation that plays a vital role in the regulation and coordination of public transport in South Africa. It oversees taxi operations, including minibus taxis, metered taxis, and scholar transport. However, Santaco has no legal authority to regulate private vehicles. This is the responsibility of law enforcement agencies, not the taxi council.

What Led to the Viral Claims?

The viral claims reportedly began when images and videos surfaced online, showing taxi drivers allegedly harassing motorists on the roads. These images purportedly showed taxi drivers stopping vehicles and preventing private motorists from carrying more than one passenger, even if the passengers were family members or children.

The Dangers of Spreading Misinformation

As with many viral claims, the spread of false information can lead to unnecessary panic and confusion. In this case, the claims had the potential to disrupt people’s daily lives, especially in a time when many South Africans rely on private vehicles for commuting. The council’s quick and decisive response was aimed at curbing any further damage caused by these misleading reports.

Santaco’s Efforts to Clarify the Situation

The taxi council also made it clear that their operations are voluntary. Commuters are not obligated to use taxis but may choose to do so based on their preferences. SANTACO has been involved in various initiatives to promote safer and more reliable public transport, but it cannot enforce rules on private vehicle use. For clarity, Phala stated,

“Only law enforcement authorities hold the legal mandate to enforce regulations relating to transport in South Africa.”

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Santaco Condemns Acts of Violence

Alongside the false claims about private vehicle use, SANTACO condemned any acts of violence or intimidation allegedly committed by taxi drivers. They emphasised that such behaviour is not supported by the council and urged the public to report any such incidents to law enforcement agencies. Phala clarified,

“We strongly condemn these acts in the strongest terms.”

SANTACO KZN Weighs in on the Issue

SANTACO’s KwaZulu-Natal (KZN) branch also issued a statement to denounce the misleading information. The branch reiterated that Santaco is not a law enforcement agency and has no authority over private vehicles. SANTACO KZN stated,

“Our role is to promote a safe, reliable, and regulated public transport service within the framework of the South African constitution and applicable legislation.”

This reinforced the point that the council’s mandate is limited to the public transport sector, and not private vehicle regulation.

How to Verify Information Before Sharing

In the age of social media, it’s crucial for the public to exercise caution before believing and sharing information. Santaco’s message highlights the importance of verifying news before accepting it as fact. As misinformation can spread quickly, taking a moment to check the credibility of sources can help avoid confusion and potential harm.

The Public’s Responsibility to Report Harassment

SANTACO has urged anyone who experiences harassment or unlawful enforcement by taxi drivers to report such incidents to the police. Phala stressed that only law enforcement authorities have the legal jurisdiction to intervene in these matters. She advised the public,

“We encourage members of the public to report any incidents of harassment or unlawful enforcement directly to law enforcement agencies.”

The Bigger Picture – Public Transport Challenges in South Africa

While this specific issue may have been addressed, it highlights ongoing challenges in South Africa’s public transport sector. The country continues to struggle with transport infrastructure and safety issues, leading to tensions between private motorists, taxi operators, and commuters. The council’s role in managing the taxi industry is critical in ensuring that public transport remains safe, reliable, and accessible.

SANTACO‘s Efforts to Set the Record Straight

The association has made it clear that the claims about banning multiple passengers in private vehicles are entirely false. The council’s swift action to refute these claims serves as a reminder of the importance of verifying information before believing or sharing it. As SANTACO continues to serve its role in public transport coordination, it remains essential to separate fact from fiction to maintain trust and order within the community.

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