When choosing a new car, reliability remains a crucial factor for buyers. A dependable vehicle not only minimizes maintenance costs but also enhances long-term satisfaction. Based on the latest findings from J.D. Power, Lexus, Buick, and Mazda stand out as the most reliable car brands in the U.S. for 2025. This ranking is determined by the number of reported problems per 100 vehicles (PP100) over a three-year ownership period.
Key Findings on Reliable Car Brands in 2025
- Top Performers
- Lexus (140 PP100) continues to lead the industry, maintaining its reputation for durability and refinement.
- Buick (143 PP100) closely follows, showcasing the brand’s commitment to reliability.
- Mazda (161 PP100) has made significant strides, improving its ranking substantially from the previous year.
- Notable Changes
- Tesla exhibited the most remarkable progress, reducing its PP100 score by 43 compared to 2024.
- Cadillac, GMC, and Ford also demonstrated considerable improvements in reliability.
- On the flip side, Jeep and RAM saw substantial increases in their reported problems.
A Closer Look at the Rankings
| Brand | Problems per 100 Vehicles (PP100) | Change from 2024 |
|---|---|---|
| Lexus | 140 | +5 |
| Buick | 143 | -6 |
| Mazda | 161 | -24 |
| Toyota | 162 | +15 |
| Cadillac | 169 | -27 |
| Chevrolet | 169 | -5 |
| GMC | 181 | -25 |
| Porsche | 186 | +11 |
| BMW | 189 | -1 |
| MINI | 190 | +16 |
| Kia | 196 | +9 |
| Honda | 201 | -5 |
| Ford | 208 | -31 |
| Infiniti | 208 | -11 |
| Tesla | 209 | -43 |
| Alfa Romeo | 211 | New Entry |
Key Features of the Most Reliable Car Brands
| Brand | Key Features |
|---|---|
| Lexus | Exceptional build quality, advanced safety features, luxurious interiors, strong resale value |
| Buick | Comfortable ride, high safety ratings, innovative infotainment system, fuel-efficient engines |
| Mazda | Sporty design, responsive handling, SKYACTIV technology for efficiency, reliable performance |
| Toyota | Proven longevity, hybrid technology, high resale value, family-friendly features |
| Cadillac | Premium luxury, high-tech safety systems, powerful engine options, smooth ride quality |
| Chevrolet | Wide model range, strong towing capacity (for trucks/SUVs), easy maintenance, affordability |
The Impact of Technology on Reliability
Despite ongoing advancements in vehicle technology, software-related issues remain a growing concern. For the second consecutive year, Android Auto and Apple CarPlay connectivity problems topped the list of complaints (8.4 PP100). Nearly half of the most common issues across the industry were related to smartphone integration and other connectivity challenges. While over-the-air software updates have been introduced to resolve such problems, more than half of vehicle owners reported no noticeable improvement post-update.
Industry-Wide Reliability Trends
J.D. Power’s research indicates that the industry average for vehicle problems has reached its highest level since 2009. The lingering effects of the COVID-19 pandemic, which disrupted supply chains and manufacturing processes, have likely contributed to this trend. Automakers are now focusing on improving quality control and addressing emerging technological challenges to enhance overall vehicle dependability.
Lexus, Buick, and Mazda continue to lead in reliability, making them excellent choices for consumers prioritizing durability and performance. However, as vehicles become more advanced, the industry faces new challenges in ensuring that cutting-edge technology does not compromise dependability. For those considering a new car purchase, staying informed about brand reliability trends can be a valuable tool in making a well-informed decision.
By understanding which brands offer the best reliability and what factors influence dependability, car buyers can make smarter purchasing decisions that result in fewer repair costs, better resale value, and a more enjoyable ownership experience.
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