Find out how to apply for Free Basic Electricity (FBE) in South Africa and save money on your electricity bill every month.
Electricity is a necessity, but for many South African households, it’s a costly expense. The Free Basic Electricity (FBE) program was introduced to help low-income families by providing 50–60kWh of free electricity every month. If you qualify, this could mean significant savings on your power bill.
What is Free Basic Electricity (FBE)?
The FBE program is a government initiative that offers a limited amount of free electricity each month to households that meet certain criteria. This free electricity can be used for:
✅ Lights
✅ Charging phones
✅ Cooking small meals
✅ Running a TV or radio
✅ Boiling water
Who Qualifies for Free Basic Electricity?
To be eligible for FBE, you must meet these requirements:
🔹 You use a prepaid electricity meter
🔹 Your household is registered as indigent with your local municipality
🔹 You receive other free basic services (like free water)
If you meet these three conditions, you are most likely eligible for Free Basic Electricity.
How to Apply for Free Basic Electricity
If you are not registered as indigent, follow these steps to apply:
1️⃣ Visit your local municipal office
2️⃣ Bring the following documents:
- South African ID
- Proof of income (or an affidavit if unemployed)
- Proof of residence (like a municipal bill or letter)
3️⃣ Request and complete the Indigent Support Program application form
4️⃣ Submit your documents and wait for approval
Once approved, you will officially be listed as indigent and will start receiving Free Basic Electricity every month.
How Much Free Electricity Can You Get?
The amount varies depending on your municipality:
✔️ 50kWh per month (Johannesburg and most municipalities)
✔️ 60kWh per month (Cape Town for users below 250kWh/month)
How to Claim Your Free Basic Electricity
Claiming your FBE is quick and easy!
💡 Step 1: Find your prepaid electricity meter number
💡 Step 2: Get your free electricity token using:
- USSD Code: Dial 130869# or 130269# (varies by area)
- Online portal (check your municipality’s website)
- Local vendors or spaza shops – provide your meter number
💡 Step 3: Enter the token into your prepaid meter
That’s it! You now have free power for the month.
How Much Can You Save?
- 50kWh = R100–R120 per month
- Annual savings = R1,000+
- Money saved can go towards food, transport, or school expenses
FAQs About Free Basic Electricity
❓ What if I use more than 50kWh?
You can still buy extra electricity as usual.
❓ Can I get FBE every month?
Yes, as long as you remain registered and claim your token.
❓ What if I move to another house?
Update your details with the municipality to continue receiving FBE.
❓ What if I have a conventional meter?
FBE is only for prepaid meters. You may apply for a meter change.
Tips to Make Your Free Electricity Last Longer
💡 Use LED light bulbs
💡 Turn off appliances when not in use
💡 Boil only as much water as needed
💡 Unplug chargers when devices are full
💡 Use blankets instead of heaters
Stay Updated & Share the Information
Municipal rules may change, so check regularly by:
✅ Visiting your local municipal office
✅ Checking their official website
✅ Joining community WhatsApp or Facebook groups
Many South Africans don’t know about Free Basic Electricity – share this article with family and friends so they can benefit too!
Also read: Thousands Rush to Declare Tampered Electricity Meters in Tshwane Due to City Crackdown
