Roman’s Pizza Vows to ‘Leave No Box Unturned’ in Upholding Standards After Viral Video of Reused Pizza Boxes

Roman’s Pizza and Reused Pizza Boxes: Addressing the Controversy

Roman’s Pizza, one of South Africa’s leading pizza franchises, has recently found itself in the eye of a social media storm. A viral video circulating online showed what appeared to be the reuse of old pizza boxes, sparking concerns about hygiene and food safety. The video quickly gained traction, leading to widespread criticism and questions about the brand’s commitment to quality.

In response to the uproar, Roman’s has taken decisive action to address the situation. The company released an official statement, clarifying the circumstances surrounding the video and the actions they are taking to ensure their customers’ concerns are met with the highest standards.

Roman’s Pizza Takes Action

According to the official statement, Roman’s Pizza acknowledged that the video raised valid concerns. However, they assured their customers that the boxes shown in the video were never intended for reuse in serving food. The company explained that these boxes were part of a batch marked for recycling and were never meant to be repurposed for delivering fresh pizzas.

Roman’s emphasized that maintaining top-tier hygiene and food safety standards has always been their priority. To prevent any future misunderstandings, they have vowed to reinforce their internal protocols and training programs. The company is committed to ensuring that all used pizza boxes are promptly removed and recycled, leaving no room for any potential lapses.

Commitment to Transparency and Customer Trust

Roman’s Pizza has also announced plans to implement a more transparent process for handling and disposing of used boxes. This move is designed to reassure customers that the company is dedicated to upholding the highest standards in every aspect of its operations. Additionally, Roman’s Pizza has invited customers to voice any concerns directly through their customer service channels, promising swift and thorough responses.

The company is confident that these measures will not only restore trust but also demonstrate its unwavering commitment to quality. Roman’s Pizza’s quick response and proactive approach underscore their dedication to “leaving no box unturned” in maintaining the high standards that have made them a favourite among South African pizza lovers.

Also read: Woman in Roman’s Pizza Uniform Cleans and Reuses Pizza Boxes