The Durban Taxi Strike Ends after urgent talks between taxi industry leaders and government officials late Thursday evening. Thousands of commuters who were stranded during the shutdown can now breathe a sigh of relief.
The one-day strike, called by the South African National Taxi Council (Santaco), caused serious disruption to Durban’s transport system. Workers, schoolchildren, and shoppers were forced to scramble for alternatives.
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Why the Taxi Strike Happened
The strike followed the impounding of 25 taxis in KwaDabeka last week by Durban Metro Police. Officials argued the vehicles were operating without valid permits. Taxi leaders, however, claimed that government bureaucracy delayed their members’ efforts to secure permits.
Frustrated by these challenges, Santaco declared a two-day shutdown starting Thursday, paralysing transport routes across the city. The strike highlighted long-standing tensions between taxi operators and municipal authorities.
Impact on Durban’s Economy
Transport shutdowns always affect Durban’s local economy. This strike was no exception. Businesses reported lost productivity as staff struggled to get to work.
The Durban taxi strike was described the action as “a hammer blow to the local economy.” Road blockades and stranded commuters added pressure to already stretched city services.
Economic analysts warned that frequent strikes damage business confidence in KwaZulu-Natal. Professor Bonke Dumisa noted: “If more of these blockades happen, the economy suffers.”
Commuters Turn to E-Hailing Services
With minibus taxis off the road, commuters rushed to e-hailing apps like Uber and Bolt. However, users complained about sharp fare increases.
One commuter said a short trip from Berea to Durban CBD jumped from R80 to R120. Another daily rider, Nokubekezela Dube, expressed frustration: “When it comes to the financial aspect, the prices are ridiculous.”
Industry bodies pushed back against claims of exploitation. The National E-hailing Federation of South Africa (NEFSA) stated that multinational app companies control pricing, not local drivers. Uber itself issued a statement saying surge pricing had been capped during the strike.
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Durban Taxi Strike Ends: Government Steps In to Mediate
Durban Mayor Cyril Xaba and KwaZulu-Natal Transport MEC Siboniso Duma led mediation talks on Thursday. They met with city officials and the eThekwini Metro Taxi Council, represented by Mathula Mkhize.
After several hours of discussion, both sides reached agreement. MEC Duma emphasised collaboration: “There is no challenge above collective wisdom. We have emerged with a long-lasting solution.”
A task team was also set up to fast-track taxi permit applications. This step aims to reduce future conflict between operators and municipal authorities.
Commuters Express Relief
For Durban residents, the end of the strike could not have come at a better time. With the spring season in full swing, many rely on affordable and safe transport.
eNCA captured the mood: “With services back on track, commuters can finally breathe easy.” The return of long-distance and local taxis has restored stability to the city’s transport system.
Looking Ahead: Lessons for Durban
The Durban Taxi Strike Ends, but it has once again highlighted the need for structural reforms in the taxi industry. Bureaucratic red tape, delayed permits, and weak coordination between authorities and operators remain ongoing challenges.
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Without sustainable solutions, commuters will continue to bear the brunt of transport disputes. Government, industry leaders, and civil society must work together to prevent further shutdowns.


