Update Details and Pay Municipal Bills Easily on eJoburg

Simplifying City of Johannesburg Municipal Payments with e-Joburg’s Fast, Secure, and Reliable Service

The City of Johannesburg is making it easier for residents to manage and pay their municipal bills with its online portal, e-Joburg. Designed for efficiency, e-Joburg offers a secure and streamlined way for residents to make payments directly to the City, ensuring funds are transferred instantly, cutting down on errors, and simplifying record-keeping. Here’s a closer look at how e-Joburg benefits both residents and the city, along with step-by-step instructions for updating your payment information.

Why Choose e-Joburg for Municipal Payments?

Opting to pay your municipal bills via e-Joburg comes with numerous benefits:

1. Instant Payment Processing: Unlike third-party services, e-Joburg transfers payments directly to the City of Johannesburg, eliminating processing delays that can take days.
2. Reduced Risk of Service Interruptions: With real-time payment integration, e-Joburg ensures that payments are logged accurately with no reference errors, reducing the risk of unintended service disconnections.
3. Secure Payment Options: Backed by the Payments Association of South Africa (PASA) and in partnership with leading banks, MasterCard, and Visa, e-Joburg guarantees secure payments from any South African bank account or through credit/debit cards.
4. Eco-friendly Record Management: Once a payment is completed, e-Joburg provides an electronic proof of payment, eliminating the need for paper invoices and receipts, which are stored for easy reference.

How to Update Your Banking Information on e-Joburg

To make payments on e-Joburg, start by updating your banking details with these simple steps:

1. Go to the “Manage Profile” section.
2. Select “Banking Information” and click on “Add New.”
3. If the bank account does not belong to the logged-in user, check the appropriate box and enter the required information.
4. To verify an external bank account, e-Joburg will make a R25.00 verification payment, with a unique PIN provided on your bank statement for final verification. Allow up to 48 hours for the transaction to appear.

Making Your Municipal Payment Through e-Joburg

Once your bank details are updated, follow these steps to make a payment:

1. Navigate to “Account Manager” and select the account you wish to pay.
2. Choose “Instructed Debit” as the payment type from the dropdown.
3. Select your preferred bank account, choose your payment date, and confirm the payment.

Typically, payments are processed within 24 to 48 hours, after which your account with the City of Johannesburg will be updated.

Supporting the City of Johannesburg with Every Payment

Paying via e-Joburg doesn’t just help you keep on top of bills—it also supports the city’s financial health. By minimizing collection costs, reducing payment errors, and streamlining reconciliation, e-Joburg allows the City to focus resources on delivering improved services to residents.

For a hassle-free, secure way to pay your Johannesburg municipal bills, make the switch to e-Joburg today. Enjoy peace of mind knowing your payments are handled swiftly, accurately, and sustainably.

Also read: Joburg Water Restrictions: Daily Usage to Be Limited Amid Ongoing Water Crisis